We came to Schertz to see
one house in particular. I sent an email thru the website to schedule a
showing. Received a call from the buyer’s agent. He told me the
house had a pending offer, could he show me something else. No, I said.
I was heartbroken. After being flooded twice, I wanted this house
that was safely high on Columbia Blvd. I then opened my tablet and low
and behold was another beautiful house. Even though it was late at night,
the man I just spoke to had such a nice tone in his voice that I felt surely he
wouldn’t mind another call this late at night. He didn’t. We
scheduled a showing the next day.
minutes, I knew I wanted this house. Trouble was financing since we hadn’t
sold our flooded house yet. Our agent came to the rescue with mortgage assistance from Security
National. I had no
idea I could get a mortgage in one afternoon. mission accomplished! Our agent was our hero!
Houston to my 10 hour a day job, much frustration continued over the flooded
house, etc., etc.
in her emails was always respectful, sweet, calm, and understanding. She
calmly helped me thru my hysterical time. I was snippy at times, she was
in saying all of this is that the immediate, fast passed relationship that one
might have with their realtor doesn’t allow time for relationship building. We are thrust upon each other without knowing
the others personal issues.
We had a year of two floods
and three surgeries, accompanied by long working hours. I, personally, was a wreak. I’m telling this story because this agent and
transaction coordinator were rocks for me.
I totally appreciate their professional, calm demeanor. Their confident tone was all I needed to calm
Thank the Lord He put this
agent and transaction coordinator in our path.
I sure needed that dynamic duo!